FAQs

Check out Frequently Asked Questions for help

For your convenience, we have compiled these FAQs to help with any problems you may have. If you have a question that’s not covered or suggestions for content, please email us.


Citywide Banks routing number: 107005953


Cash Rewards Checking FAQs

Checking FAQs

eStatement FAQs

IRA FAQs

Online Banking FAQs

Pink Ribbon Debit Card FAQs

Routing/Transit Number

Social Media Terms of Use

Wire Transfer Instructions


EMV® Chip and Signature cards

Learn more about EMV and the benefits

General EMV FAQs

Using Chip Cards FAQs

Chip Card Security FAQs